Återigen i en tuff upphandling valde Bromma Conto, Contos funktionalitet, pris samt service var skäl som blev avgörande.

 

QSR stands for quality service report and is the method Bromma uses to systematically take care of all costumers complaints and claims. As far as possible the complaint shall be solved directly on site by a service engineer, a Bromma agent or a sales person.

This will improve handling time at HQ and reduce badwill. Bromma agents, sales people and service engineers are responsible for making sure a report is written and sent to a QSR coordinator when they receive a complaint from a costumer. This is what QSR is, and this is what Bromma Conquip can do by using the new Conto module.

 

Bromma is the industry's most experienced spreader manufacturer, known worldwide for crane spreaders of exceptional reliability. In all, more than 6.000 fully automatic crane spreaders and rotators have been put into service since the 1960's. In fact, anywhere you go, if you work where containers are transported, you're likely to see a Bromma spreader in action.

Bromma is also the technical leader in our industry, having developed the first telescopic spreader, the first twin-twenty spreader, the first 45 foot spreader, and the first true lightweight spreader line. The Smart Spreader™ from Bromma is just the latest in a series of technical innovations that have resulted in spreaders performing exceptionally well in the tough and demanding world of container handling.

För mer information kontakta:

Jan Gerschwind

08-667 76 37